Shipping Policy

Fast, secure and reliable delivery across Australia. Here’s everything you need to know about our shipping process.

shipping overview

Shipping Coverage

Black Label Australia offers shipping across Australia. We work with trusted logistics partners to ensure safe and timely delivery of your orders.

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next business day

Delivery Time

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

Delivery times may vary depending on your location.

shipping cost

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Order size and weight
  • Selected shipping method

👉 We may offer free shipping promotions on selected orders or bulk purchases.

order tracking

Once your order has been shipped:

  • You will receive a tracking number via email or SMS
  • You can track your shipment in real time

If you do not receive tracking details, please contact our support team.

discreet shipping

All orders are shipped in secure and discreet packaging to ensure privacy and product safety.

shipping issues

If your order is:

  • Delayed
  • Lost
  • Damaged

Please contact us immediately so we can investigate and resolve the issue.

failed delivery / incorrect address

  • Customers are responsible for providing accurate shipping details
  • Orders returned due to incorrect address may incur additional shipping fees
  • We are not responsible for delays caused by incorrect information

wholesale shipping

Wholesale and bulk orders may require:

  • Additional processing time
  • Specialized shipping arrangements

Our team will contact you directly for large orders.

Contact for more information

Email

sales@blacklabelaustralia.com

WhatsApp / Phone:

+61 485 932 597

FAQ

Standard shipping takes 3–7 business days, while express shipping takes 1–3 business days.

Yes, all orders come with tracking details.

Currently, we ship within Australia only.

Contact us and we’ll assist you immediately.

Yes, all orders are shipped securely and discreetly.

Need help with your delivery?

Our support team is here to assist you.

contact us